What about cancelling a booking?

Cancellation by you outwith 7 days: Any non-group booking can be cancelled up to 7 days beforehand with no fee.

Cancellations by you within 7 days and closer to the arrival date will incur a 50% night charge.

No shows: A charge of 50% of your stay will be charged for no shows and if a multi-night booking is not cancelled but you do not show up for the first night then all subsequent nights will be deemed cancelled unless we are notified in writing.

Click here for group cancellation terms.

Covid 19/Pandemics:

If your booking cannot go ahead because of a national government lockdown we will cancel your booking and refund any monies paid.  If you need to cancel or alter your booking due to local restrictions, self-isolation requirements or if you/someone in your booking contracts Covid 19 then our standard cancellation policy applies.

Other cancellations:

In circumstances beyond our control, we are not liable for any expenses you incur in the event we are prevented from fulfilling your Booking. Such circumstances include (but are not limited to) war, terrorism, serious crime, industrial action, flooding, natural disaster, epidemics, or such similar events (“Force Majeure”). 

Holiday Insurance:

It might sound over the top but think about having adequate travel insurance for any holiday no matter how short as we are not able to provide refunds outwith our cancellation terms.  The minimum the policy should cover you for is the event of illness, personal injury or death (sincerely hope that doesn’t happen) during your holiday and for cancellation.

Noise

As we all know tents aren't great at sound proofing.  Noise carries and as a family friendly site we have a 10pm shhh time.  We ask that you move into your tent and quieten down for the night.

Bookings

Bookings can be made online or directly by phone (01764 670140) with us.  We don’t accept multi pitch bookings, each family/tent needs to be booked individually. Please check your email confirmation for booking details, we cannot be held responsible for errors in information provided at time of booking.

All bookings need be made an adult (18+). We cannot accept bookings for groups of minors with no responsible adult present.  Any such group will be asked to leave with no refund due.

Group Bookings?

Yes, no problem, as long as you are a organised group or organisation (with a constitution etc) and a nominated responsible person . We cannot accept large family or friend groups. Proof of group status may be requested when booking. Our family friendly location is not suitable for parties. 

Please get in touch with our groups Crofter for prices etc.

Do you take?

Tents - definitely

Campervans & Roof Tents - Yes, as long as they are less than 6m long

Caravans - sorry no, there are lovely caravan sites near by - Twenty Shilling Wood & Braidhaugh

Trailer Tents - sorry no. 

Will my tent fit?

Woodland Pitches - maximum tent size of 3.5m x 3.5m (one tent per pitch)

High Meadow - must fit in the 9m diameter pitch - comfortably fits 6m tents.

Other Meadows - Can take larger tents, please call us to check if you have a larger than 6m tent 

Far Away Meadow - Small - medium backpacking style tents. 

Campervans - maximum length 6 meters.  No awnings. 

Can I bring my dog?

Well behaved & quiet dogs on a lead are very welcome. There are lots of nice walks to take them on and interesting smells to sniff.

Dogs are charged at £3 per dog per night for camping or £5 per night when staying in any of our indoor accommodation. Please let us know you are bringing a dog at time of booking (email us if you book online).

Please ensure all doggie business to be bagged and binned (even away up in the woods!).

Lodge & Farm House rooms:

  • Dogs can stay in ground floor rooms and be in public areas except the kitchen.
  • Dogs not to be left in the room alone
  • Dogs not allowed on beds
  • 2 dogs per room max

In nordic katas:

  • Dogs not allowed on the bed
  • Dogs not to be left in the kata alone
  • 2 dogs max per kata

If you are camping with your own tent:

  • 2 dogs per pitch max

We really appreciate your help in these things so that we keep the Croft a doggie and people friendly place.

Can I have a fire or BBQ?

Fires are welcomed at Comrie Croft, please only have them in the fire bowls/pits provided.  Ensure they are never left unattended and extinguished fully before going to bed. Wood and fire starters are available from our woodstore.  Please either pop into the shop to pay or use the PayPal QR code provided.  Don’t scavenge for wood in the camping woods, you can however do so at the top of the estate. At no time can you chop any of our trees. 

Our camping team will empty the fire bowls on a regular basis, however if you feel yours needs emptied, please just ask a Crofter.

You are welcome to bring a BBQ (not disposable ones), please make sure it doesn’t touch or scorch the grass and take care not to put ashes in a bin where they could start a fire.


For full terms and conditions please click here.

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